Terms & Conditions – Zaanvar
1. Introduction
Welcome to Zaanvar. By accessing, registering, or using our website, mobile application, or any services provided through the platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These Terms govern the legal relationship between you and Zaanvar regarding the use of our platform and services.
If you do not agree with any part of these Terms & Conditions, you should discontinue the use of Zaanvar immediately.
These Terms apply to all users of the platform, including visitors, registered users, pet owners, service providers, businesses, and any other individuals accessing our services.
2. Services Offered
Zaanvar provides a comprehensive range of pet-related services, including but not limited to:
- Pet Grooming
- Pet Sales
- Pet Adoption
- Pet Boarding
- Pet Daycare
- Pet Cremation
- Pet Blood Bank
- Pet Tinder (Matchmaking)
- Lost and Found
- Tailgram
- Pet Community
- Pet Genie
- Pet Breeds
- Pet Blogs
- Pet Diary
- Pet Insurance
- Pet Clinics
- Pet Shops
- Pet-Friendly Places
- Pet Product Compare
- Pet Photographers
- Events & Activities
- Other pet-related services introduced from time to time
Zaanvar may introduce, modify, suspend, or discontinue any service or feature at its sole discretion without prior notice. Availability of certain services may vary depending on location, business partners, or operational requirements.
The platform primarily acts as a technology platform that connects users with information, businesses, and service providers. Unless expressly stated otherwise, Zaanvar is not the direct provider of third-party services listed on the platform.
3. User Responsibilities
Every user is expected to use the platform responsibly and in accordance with these Terms.
Account Creation
- You are responsible for maintaining the confidentiality of your account information.
- You are responsible for all activities performed using your account and should immediately notify Zaanvar if you suspect unauthorized access or misuse.
Accurate Information
- Provide accurate and up-to-date details while using our services.
- You agree not to intentionally submit false, misleading, or fraudulent information while using the platform.
Compliance
- Follow all applicable laws and regulations.
- Users must ensure that their activities on Zaanvar comply with local laws relating to pet ownership, breeding, adoption, commerce, and animal welfare.
Failure to comply with these responsibilities may result in suspension or termination of platform access.
4. Service Providers
Zaanvar works with various third-party providers. We are not liable for their actions or conduct.
Businesses and professionals listed on the platform operate independently and are solely responsible for the quality, pricing, availability, safety, legality, and performance of their services.
Users are encouraged to conduct their own assessment before engaging with any service provider.
Any disputes, complaints, damages, or losses arising from interactions with third-party providers should generally be resolved directly between the user and the respective provider unless otherwise required by applicable law.
5. Payments and Refunds (If Applicable)
- Payments must be made through approved channels.
- Refund policies vary per service. Check specific terms.
Where payments are collected through the platform, users agree to pay all applicable charges, taxes, and fees associated with the selected service.
Pricing displayed on the platform may change from time to time without prior notice unless otherwise agreed.
Refund requests, where applicable, will be handled in accordance with the refund policy applicable to the specific service, business, or promotional offer.
6. Content
User-Generated Content
- You grant a license to use your submissions.
- By submitting photographs, videos, reviews, comments, listings, questions, or other content, you grant Zaanvar a non-exclusive, worldwide, royalty-free license to use, display, reproduce, distribute, and publish such content for operating and promoting the platform.
Image Upload Requirements
Certain Zaanvar services require users to upload images. To ensure proper display, compatibility, and a consistent user experience across the platform, users should follow the applicable image specifications:
- Standard Zaanvar Services: Images should preferably be 350 × 230 pixels (width × height).
- Pet Tinder Service: Images uploaded specifically for the Pet Tinder service should preferably be 260 × 350 pixels (width × height).
- Maximum File Size: Each uploaded image must not exceed 50 MB.
Zaanvar may resize, crop, compress, adjust, or otherwise process uploaded images to meet the display or technical requirements of the relevant service.
Images that are corrupted, incompatible, excessively large, or otherwise unsuitable for processing may be rejected or may not be displayed properly.
Zaanvar may modify these image specifications from time to time where necessary to improve image quality, platform performance, compatibility, or user experience.
Prohibited Content
- No unlawful, defamatory, or infringing content.
Users must not upload content that:
- Violates any law.
- Infringes intellectual property rights.
- Contains abusive, threatening, or hateful material.
- Promotes violence or animal cruelty.
- Contains fraudulent or misleading information.
- Includes spam or unauthorized advertising.
Zaanvar reserves the right to remove any content that violates these Terms without prior notice.
7. Privacy
- By using Zaanvar, you agree to practices described in our Privacy Policy.
- Our Privacy Policy explains how personal information is collected, used, stored, and protected while using our platform.
- Users are encouraged to review the Privacy Policy regularly to understand how their information is handled.
8. Governing Law and Limitation of Liability
- These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
- Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts located in Hyderabad, Telangana, unless otherwise required by applicable law.
- Zaanvar's liability is limited to the paid amount for the specific service.
To the maximum extent permitted by law, Zaanvar shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the platform or services provided by third parties.
Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
9. Termination
We may suspend or terminate services without notice if these Terms are violated.
Termination may occur where users engage in activities including, but not limited to:
- Fraudulent conduct.
- Abuse of platform features.
- Repeated policy violations.
- Illegal activities.
- Security threats.
- Misuse of user accounts.
- Conduct that negatively affects other users or the platform.
Termination of access does not automatically remove legal obligations or liabilities that arose before termination.
Separate policies governing Account Deactivation and Account Deletion continue to apply where relevant.
10. Changes to Terms
- We may update these Terms from time to time to reflect changes in our services, legal requirements, business operations, or security practices.
- Continued use of the platform after updated Terms become effective implies acceptance of the revised Terms.
- Users are encouraged to periodically review these Terms to remain informed about their rights and obligations.
11. Contact Information
For queries, contact:
Email: support@zaanvar.com
For additional assistance, users may also use the official Contact Us section available on the Zaanvar platform.
12. General Provisions
- If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
- Failure by Zaanvar to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under applicable law.
- These Terms & Conditions, together with the applicable Privacy Policy and other platform policies, constitute the complete agreement governing your use of Zaanvar's services.
Acceptance
By using Zaanvar, creating an account, or accessing any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these Terms, you should discontinue using the platform immediately.